Privacy and Policy

Welcome to Vionera. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.

  • Payment Information: Processed securely through trusted payment gateways. We do not store your credit/debit card details.

  • Technical Information: Such as your IP address, browser type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order, support, or promotions.

  • Improve our website and customer experience.

  • Send you marketing updates (only if you have opted in).

3. Sharing Your Information

Your personal data is never sold. We only share it with trusted service providers to help us operate efficiently, such as:

  • Payment gateways (e.g., Razorpay, PhonePe, etc.)

  • Shipping and delivery partners

  • Website hosting and analytics services

All partners are required to handle your data securely and lawfully.

4. Data Security

We use industry-standard encryption and security measures to protect your information. However, no online platform can guarantee absolute security, so please use our website responsibly.

5. Cookies

Cookies help us enhance your shopping experience by remembering your preferences. You can manage or disable cookies anytime through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The latest version will always be available on this page.

8. We don’t Take any responsibility of the Product

We try to deliver the Best Quality product to our customers, So the customers should take the product on their on part. Any harsh reaction or any Mis happening we are not responsible for it.